Ice Station Zebra and the Human Eye

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The color green is important here.Night Shot with IR lamp, 04

If you are alive today and watched any kind of television in the last 20 years you’ve seen the green screen of night vision recording: war reporting, “ghost hunters”, traffic helicopters, numerous movies. The pictures are instantly recognizable as having mediocre resolution, but clear enough to see the creepy reflection of light from retinas of the filmed subjects.

The color red is important here.

One of my favorite action movies growing up was “Ice Station Zebra”, a Cold War espionage thriller based on the 1963 book by Alistair MacLean.

One of the scenes that stuck with me was when the crew made preparation for night watch on the conning tower bridge. Before the watch crew went on duty, everyone was wearing red-tinted goggles to protect their night vision. The memory is vivid and it was reinforced through to adulthood: red flashlight filters and maps designed to be readable at night with a red filter (quick explanation: night viewable maps have features depicted in red ink, the assumption is that everyone will use red filters at night and the red ink becomes near invisible when viewed with red light).

Spies, submarines, arctic setting, Super Panavision 70, no kissing… woooohoooo!  The perfect Saturday afternoon movie fare for a kid. (It is rumored that Howard Hughes watched the movie 150 times on a continuous loop, if it was good enough for Howard… well, I digress.) Continue reading →

Bill O’Reilly (Managing a Crisis)

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20150305 Bill O’Reilly (Managing a Crisis)

On the heels of the Brian Williams media crisis, another celebrity was caught up in a crisis similar to, and directly related to Williams.  Bill O’Reilly, the Fox News commentator, was accused of the exact same misconduct in an article from Mother Jones magazine.

Quick review: Williams was suspended by NBC News when it became publicly known that Williams had exaggerated a claim from 2003 that he had almost been killed in Iraq.  He claimed that he was riding in a helicopter when it took ground fire and was forced to make an emergency landing.  The actual facts showed that he was in a group of 4 helicopters at the time and it was a helicopter in front of his that was hit. He was unaware of the danger until after the fact and on the ground.

There is nothing worse for anyone than to be caught in the cross hairs of the media.  It can be a person, a company, or even a brand.  What can you do if you make an honest mistake or if you are the victim of a negative campaign?  How can you survive the experience?

The intent here is not to comment on Bill O’Reilly’ integrity or professionalism.  Let’s analyze how his crisis unfolded and ask how you would handle the situation?  How did O’Reilly do? Continue reading →

Recommendation “Rationally Speaking Podcast”

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I like to sometimes recommend resources that I enjoyed which offer a broader range, more insight, and greater detail than I can possibly cover in 1000 words.  More importantly, I like to recommend resources that have greatly improved my decision making skills.

I have mentioned before that decision making is one of the important topics covered in many leadership courses: the decision cycle, decision methods, etc.  I have yet to come across critical thinking as it applies to decision making.  Specifically, how information (evidence) is gathered and weighed; and if decisions are made in a rational and unbiased manner.

I gladly introduce the podcast “Rationally Speaking”, the official podcast of the New York City Skeptics.

The podcast focuses on rational thought, philosophy, science, and the nonsense that often claims to be the former three.  The topics can be sometimes a bit esoteric, but to become good at something, you have work at a level above your current capability.

“Rationally Speaking” is the bi-weekly podcast of New York City Skeptics. Join hosts Massimo Pigliucci and Julia Galef as they explore the borderlands between reason and nonsense, likely and unlikely, and science and pseudoscience. Any topic is fair game as long as we can bring reason to bear upon it, with both a skeptical eye and a good dose of humor!”

Continue reading →

The Authority to Say “No”

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By nature, we are social animals.

It is a hardwired response to want to help others, especially those in “our group”, and double especially when we are seeking acceptance to a new group (new job, new school, new neighborhood, etc.).

In a professional situation the same desire to cooperate can divert you away from your responsibilities.  Setting priorities is like the weather, everyone is talking about it, but nobody does anything about it.

How can you draw the line when people are draining away your time? Continue reading →

Brian Williams (Memory and How Time Effects It)

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Last week I discussed Brian Williams and the events leading up to his professional predicament and his crisis response to the subsequent public outcry.

The public outcry was one of two responses.  First, silence from the people who knew him, but could not defend his error.  There was no response that would not sound hypocritical and like an excuse to what seemed to be a blatant lie.  Second, the response from other view of the discussion was far more direct and accused directly him of lying.

The error was additionally magnified by Williams’ position of trust as a highly regarded and trusted news voice in the US.  According to a 2014 survey, ABC News and NBC News (Williams’ employer) were both tied as the most well known and most trusted television news sources by both US liberals and conservatives. [1]  His error is considered especially egregious because he “betrayed” his integrity as a journalist.

The major talking points in the media were that he lied to aggrandize himself and he lied which betrayed the integrity and professionalism of the news media.  Neither option is good, but like everything else in the world I don’t think the conclusions are that simple.  The events leading up to the crisis are so well known that it presents a great opportunity to examine memory and it how it (as I understand it) works.

(Please, refer to the time line at the end of the article.)

My question is did he really lie?  I am not contesting that he told an untruth.  There is no doubt that what he said was proven to be wrong.

But, did he lie? Continue reading →

Media Crisis Management – Brian Williams

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Crisis Management (1)Brian, Brian, Brian…

Oh Brian.

Yes… Brian Williams.

There is nothing worse for anyone than to be caught in the cross hairs of the media.  It can be a person, a company, or even a brand.  What can you do if you make an honest mistake or if you are the victim of a negative campaign?  How can you survive the experience?

Continue reading →

Terrible Leaders and Recognition

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DSC07285bTerrible Leaders and Recognition

I seem to be on a recognition binge.  So… one more thought.

In as much as I believe leadership skills are important, there are an unfortunate number of people in leadership positions that are inexperienced, uneducated in, or actively ignore the “soft skills” of leadership.

What can you do when you encounter these creatures in the wild?  Do you have recourse? Continue reading →

Leadership Confusion

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DSC07412Leadership… no one seems to be able to agree on a common definition.

A great example of this is in recent posting by Brittney Helmrich from the Business News Daily.  In the article, “30 Ways to Define Leadership”, Helmrich quotes the definitions of leadership by 30 business executives.  Each definition is sensible and stands well on its own.  The comments are intelligent and well informed.  In a professional or classroom situation everyone would agree all of the quotes are good, if not enlightened.

But in the context of all the quotes, each definition is different.  In some cases, the difference is subtle… a simple difference in word selection.  In other cases, the quotes address completely different aspects of leadership: vision, empowerment, motivation, emotional intelligence, taking responsibility, empathy, influence, inspiration, to name a few.  All are great concepts.

Who really knows?

Continue reading →

Speed Bump to Urgency, Dealing with Deniers

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During a crisis, time is of the essence.Hand sign 'Stop' (1a)

Momentum is essential and you need everyone working toward resolution, whatever direction it may take.

Your company is facing deterioration, sales are flattening.  A crisis is looming like a boulder balancing on the edge of steep slope, you are running out of cash.  You have six months or bankruptcy.

Change is a source of uncertainty.  Leadership is a necessity to navigate a through periods of uncertainty.  A sense of urgency gives purpose to people during a transition, everyone must feel the urgency and that determination must be transferred to action.  Any distraction that slows the momentum could affect the success of the change strategy.

How do you deal with the person who is disrupting change, the one individual who is slowing everyone and everything down? Continue reading →

My Day of Grace

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With the most recent anniversary of her passing last week, I’m reminded of a memory of Grace Hopper (d: 1 January 1992, age: 82), who I admired and once had the chance to meet.

As the Internet bubbles, a fragment of information sometimes percolates to the top and reveals itself in a way that generates a thread of memories that can make you feel both lucky and a little sad.

We were not close, she was not my mentor.  She was (and is) a part of my professional cultural history, a history I share with thousands of other military members in all of the services and millions of people in the technology fields.  I feel not only lucky, but honored to have spent some time with her.

The Nano-minute (US Navy photo courtesy of Chips magazine)
The Nano-minute
(US Navy photo courtesy of Chips magazine)
 How often do you get to spend the day with a (no hyperbole) legend?  I do not use the term legend lightly.  She was so renowned in certain fields that everyone in those fields study her career.  The best part of her legend was that the general public quite probably never heard of her or what she accomplished, yet her career and her work has affected almost every single person alive today.  Continue reading →